Product Performance & Functionality
What is the ideal operating environment for your cooling fans?
(e.g., indoor/outdoor use)

Why is my new cooling fan not providing sufficient cooling?
(Potential causes: refrigerant issues, compressor故障, blocked heat exchange components, or incorrect temperature settings).

Why is the airflow from the fan weaker than expected?
(Check for: blocked air inlets, incorrect motor rotation direction, damaged fan blades, or obstructed ducts).

Does the cooling fan require a sealed room for effective operation?
(No, it works by drawing in outside air, cooling it, and pushing out stale air, promoting circulation).

Will the outlet air be too humid? Could it affect electrical appliances?
(Outlet humidity is typically around 60%, which is generally safe for electronics and lower than rainy-day indoor humidity levels).

Installation & Setup
6. Is the cooling fan easy to install?
(Most mobile units are plug-and-play; some fixed models may require professional installation for optimal performance).
7. What are the key installation considerations for fixed models?
(Ensure minimum 50cm distance from walls for airflow, proper pipe insulation, level installation to reduce noise, and correct drainage setup).
8. What direction should the fan blades rotate?
(The rotation direction should match the indicated mark on the fan; incorrect direction reduces efficiency).

Usage & Maintenance
9. How often should I clean and maintain the cooling fan?
(Clean filters, wet curtains, and water tanks regularly (e.g., monthly) to ensure cooling efficiency and prevent bacteria growth).
10. Can I run the cooling fan continuously?
(It's recommended to let the fan rest for 30 minutes after 4-6 hours of operation to prevent motor overheating).
11. What water should I use? Is adding ice cubes recommended?
(Clean tap water is sufficient. Ice cubes can enhance cooling but are not mandatory).
12. How long does a full water tank typically last?
(Duration depends on temperature and humidity; it can range from 2-3 hours to 7-8 hours. Higher temperatures and lower humidity use water faster).